This week's home automation podcast features our host Ron Callis interviewing Tom Farinola. Recorded live on Wednesday, August 4th, 2021, at 12:30 p.m. EST.

About Tom Farinola

Tom Farinola is a hobbyist turned integrator whose life's mission is to provide audio-video solutions to as many people as possible. Tom purchased Atlantic Home Entertainment & Stereo as a hobby back in 1990 and has since grown the business to a steady $4 million a year in annual revenue. Throughout the years, Tom has discovered that the key to success is providing excellent customer service. To help ensure his customers are receiving the best support, Tom established a remote service called Atlantic Concierge Partnership.

Interview Recap

• How Tom navigates the worlds of retail and custom integration
• The importance of communication between the client and the dealer
• The lessons learned over his 35 years in business
• Tom shares his passion for Steinway Lyngdorf and describes how he delivers the experience to his clients