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Automation Unplugged

Automation Unplugged is a Facebook Live show recorded weekly with our host Ron Callis, Owner and CEO of the digital marketing agency, One Firefly. In each Automation Unplugged episode, Ron speaks with leading industry personalities and technology professionals to discuss all things business development, technology trends, and more. These interviews are designed to help our clients and members of the custom integration industry keep up-to-date with the latest news as well as learn from experts in the field.

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Home Automation Podcast Episode #46: An Industry Q&A With Kenny Kim

Solving 80% of service calls - remotely

Home Automation Podcast Episode #46: An Industry Q&A With Kenny Kim

This week's home automation podcast features our host Ron Callis interviewing Kenny Kim. Recorded live on Wednesday, June 6th, 2018 at 12:30 p.m. EST. 

About Kenny Kim

Kenny Kim joined SnapAV in 2015 after seven years in product, strategy, and operational roles with AT&T, where he helped launch AT&T Digital Life, home automation, and security service. 

He is now responsible for leading the connected product lines at SnapAV, including Araknis Networking, Luma/Visualint Surveillance, WattBox Power, and OvrC Remote Management Platform. 

Kenny enjoys helping technology professionals deliver the promise of the connected world to their clients.

Interview Recap

Here are some of the topics Ron had the opportunity to discuss with Kenny:

  • Kenny's history in the CI industry
  • Importance of remote support - not only for operational efficiencies, but for customer satisfaction, security, and differentiation
  • Remote monitoring & management solutions - native and appliance-based type of solutions
  • OvrC remote management and its connected product ecosystem - mission and focus

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